Legal notice

LEGAL NOTICE

This website is operated by Steplux. Throughout the site, the terms "we", "us" and "our" refer to Steplux.

COMPANY INFORMATION

Business Name: Steplux
Email: hello@steplux.store
Website: https://steplux.store

CONTACT

For any inquiries regarding orders, products, returns, or general questions, please contact us at:
Email: hello@steplux.store
Response time: Within 24 hours on business days (Mon–Fri)

DISPUTE RESOLUTION

In the event of any dispute, we encourage customers to first contact our support team at hello@steplux.store. We are committed to resolving issues promptly and fairly.

EU customers may also use the European Commission's Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

INTELLECTUAL PROPERTY

All content on this website, including text, graphics, logos, images, and software, is the property of Steplux or its content suppliers and is protected by international copyright laws. The "Steplux" name and logo are trademarks of Steplux.

Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of information on these external sites. Visiting third-party sites is at your own risk.

PRODUCT INFORMATION

We make every effort to display product colors, features, and details accurately. However, slight variations may occur due to monitor settings, lighting conditions, or manufacturing batches. These do not constitute defects.

HEALTH DISCLAIMER

Steplux products are designed for comfort and everyday use. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. If you have foot pain, discomfort, or any medical condition, please consult a qualified healthcare professional before using our products.

LIMITATION OF LIABILITY

To the maximum extent permitted by law, Steplux shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

GOVERNING LAW

These terms are governed by the laws of the United States. Any disputes will be resolved in accordance with applicable consumer protection laws of your jurisdiction.

CHANGES TO THIS NOTICE

We reserve the right to update this Legal Notice at any time. The latest version will always be posted on this page with the updated date.

Last updated: [Today's date]